Booking Cancellation Policy

At La Ren Lecrés, we value transparency and customer satisfaction. To ensure an optimal experience for all our guests, we have established the following cancellation policy. We appreciate your understanding and cooperation as we work together to provide you with the best possible service.

Tariff Conditions

  1. Non-Refundable Rate:
    • Full payment is due at the time of booking..
    • Cancellation is not permitted and no refund is offered.
  2. Standard Rate:
    • The user has the option to cancel the contracted services with the following refund conditions:
      a) Cancellation one month in advance: A charge of 100% of the total amount of the reservation will be applied.
      b) Cancellation 15 days in advance: A charge of 50% of the total amount of the reservation will be applied.
      c) Cancellation with less than 15 days notice or no-show: No refund will be made and 100% of the total booking amount will be charged.
  3. Moderate Rate:
    • The user has the option to cancel the contracted services up to 5 days before check-in with 100% refund.
    • Cancellation within 5 days prior to check-in will result in a penalty of 100% of the total booking amount.

These conditions apply to ensure the availability and proper management of our services. We appreciate your understanding and cooperation.

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